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Customer Admin Executive

2 weeks ago

Petaling Jaya, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

**Customer Service Admin Executive**
**Utilities Industry (TNB Careline)**
**1 Year Contract (renewable)**
**UOA Business Park Shah Alam & Menara PKNS PJ**
**5 Days in a week | 8 hours per day**
**Rotational Shift Pattern [Morning/Afternoon/Night]**
**FRESH GRADUATES ARE ENCOURAGED TO APPLY**

**Note**:

- Trainings will be provided & NO Marketing or Sales involved
- 30 full time contract position available

**Salary & Benefits**
- Basic Salary: RM 1800 (Diploma) or RM 2000 (Degree)
- Travel Allowance, Shift Incentives, KPI/SLA Incentives
- Comprehensive medical coverage for the employee
- EPF, SOCSO and EIS are contributed

**JOB RESPONSIBILITY**
- Fast-paced environment processing customer request
- Identify and handle customer inquires till completion, ensuring the highest accuracy and customer satisfaction.
- Possess strong ownership and responsibility to complete assigned tasks within the timeline.
- To be a good participation team player in helping the team to achieve the overall KPI’s.
- To manage internal and external customers with high respect while maintaining professionalism.
- Ensure the data are accurate and reported timely to the superiors for KPI reporting.
- To carry out any ad-hoc special tasks assigned by the management.

JOB REQUIREMENT
- Preferably with minimum of 1 year working experience in Administration / Customer Service
- Fluency in English and Bahasa Malaysia is compulsory (both speaking and writing).
- SPM Credits in Maths, Bahasa Melayu and English
- 30 full time contract position available

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Night shift
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Attendance bonus
- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Administrative: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)