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Business Process Owner

2 weeks ago

Petaling Jaya, Malaysia Arkema Full time

**Mission Details**:

- Ensures smooth LE related operations and enhances the expertise & maturity in Asia- Supports process implementation incl. sales master data, sales order handling, price management, after-sales process, etc for the whole region, in compliance with Global core model;
- Coordinates the control and the analysis of the operational issues raised by the Key users, and make sure that appropriate answers and trainings are put in place;
- Drives the maturity and improvement actions with Bus to reach the expected level of expertize through regular assessments and action plans elaboration, process enhancement and best practices deployment;
- Ensures communication and training through a close cooperation Asia BU/plant key users;
- Supports BUs in LE organization design and roles assignment, making sure all LE activities are properly ensured;
- Supports the deployment of the systems and tools, and takes part with the global process owners to the evolutions or enhancements of the core model.
- Supports the company growth and the change of the Supply Chain framework- Supports the BUs in their projects of growth or changes, for processes and system solution;
- Contributes to Core model roll-out/migration projects and is accountable for its achievement on his specific domain;
- Supports Working Capital optimization projects with BUs, Global & Regional teams involved;
- Ensures the daily analysis and validation for roles and authorizations requests for LE domain;
- Promotes digital culture and leads digital projects development.
- Supports the implementation and monitoring of performance management- Collaborates regional/global expertise center and iTeam to elaborate, improves and deploys KPI & dashboards;
- Drives the implementation of the associated rituals and analysis guidelines;
- Deploys Working Capital optimization tools & LE KPI;
- Ensures training of users on KPI and dashboards usage.
- Supports global or regional projects in line with Corporate Supply Chain global roadmap- Is the referent for LE topics in the Region;
- Contributes to the global or regional projects in Asia incl. Working Capital, One click order, CRM, digital tools introduction.

**Required Profile**:

- At least 4 years of experience in the LE field, operational background preferred;
- Manager experience is a plus;
- Strong knowledge of the major Supply Chain processes.
- Very good knowledge of SAP modules (especially Logistics Execution function) and IT tools/system.
- Structured and rigorous, team player, very process-oriented mindset, strong ability to listen, communicate and to convince, strong analytical skills.
- Fluent English is required,