F & B / Outlet Manager

1 week ago


KL Eco City, Malaysia Amari Kuala Lumpur Hotel Full time

Organizes and directs the preparation of the weekly cover forecasts by all outlet managers, coordinates staffing and sets up changes in Food & Beverage areas as determined from the review and analysis of the weekly forecast.
- Supervises the preparation, presentation and service of food and drinks to ensure the highest quality at all times.
- Supervises and coordinates pricing and preparation of menus, beverage and wine lists.
- Ensures banquet, buffet set-ups and banquet function themes are creative and in accordance with the Amari brand image.
- Manages the day-to-day operation of outlets in accordance with established SOP.
- Maintains effective communication with all outlets and kitchens to follow-up on feedback and consistently maintains high product and service standards.
- Supervises, coordinates and follows up on monthly inventories.
- Assists in the operation during service time
- Plan, forecast and execute food and beverage orders
- Process customer complaints patiently
- Plan alternative recipes for customers with special dietary needs
- Check food and beverage supplies and place orders when needed
- Track and order shipments
- Communicate and build strong relationships with vendors
- Adhere to food, health and safety standards
- Oversee and supervise the welcoming of customers
- Always strive towards an exceptional customer experience

**Salary**: RM4,500.00 - RM5,000.00 per month

**Benefits**:

- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

**Experience**:

- F&B Management: 5 years (preferred)



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