F&b Service Associate

1 week ago


Mid Valley City, Malaysia The Gardens A St Giles Signature Hotel and Residences Full time

Are you passionate about delivering exceptional customer service? Do you have a friendly and engaging personality? We are currently seeking enthusiastic individuals to join our team as F&B Services Associate at The Gardens A St Giles Signature Hotel & Residences. This is an exciting opportunity to work in a vibrant and dynamic environment and showcase your skills in the food and beverage industry.

**Responsibilities**:

- Greet and welcome guests with a warm and friendly demeanor.
- Assist guests in selecting menu items and provide detailed information about the F&B Outlets offerings.
- Take and accurately record food and drink orders.
- Ensure timely and efficient service by coordinating with the kitchen and restaurant staff.
- Deliver food and beverages to guests' tables and ensure accuracy and presentation.
- Anticipate and fulfill guest needs throughout their dining experience.
- Provide recommendations on menu items.
- Process guest payments and maintain accurate cash handling procedures.
- Maintain cleanliness and organization of the dining area, including table setup and resetting.
- Collaborate with the team to create a positive and enjoyable dining atmosphere.

**Requirements**:

- Previous experience as a Service Associate is preferred, but we welcome enthusiastic individuals who are willing to learn.
- Strong customer service skills with a friendly and outgoing personality.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and handle multiple tasks.
- Attention to detail and a commitment to providing exceptional service.
- Work in shifts, including evenings, weekends and holidays.

Pay: RM2,200.00 - RM2,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Meal provided
- Opportunities for promotion
- Parental leave

Schedule:

- Holidays
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (required)

**Experience**:

- Budget Control: 1 year (preferred)
- F&B Management: 1 year (preferred)

License/Certification:

- Food Handling (preferred)


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