Reservation Agent

**What’s the job?** **Your day-to-day** - Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques - Promote the Hotel’s (and IHG generally) products and services - Maintain a high level of product and service knowledge about all IHG Hotels in your region - Develop and maintain a regular pattern of...

**Additional Information** **Job Number**25014751 **Job Category**Reservations **Location**Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia, 75100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

**Job Number** 24088562 **Job Category** Reservations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...

Ensure that the reservation department is operating smoothly in accordance to hotel requirements. - Ensure all reservation taken is in order and updated in the system according to hotel regulation. - Check that all correspondence, fax, telex and cables are replied as soon as possible (24 hours). - Keep and update all tariff information according to letters...

Job Description **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer...

Oversee day to day sales counter operation and ensure its smooth running. - Handle on department’s administrative work., and pick up phone call. - Responsible on lot reserve and on hold cases. - Handle confirmation to purchase submissions, lot enquiries, reservations and confirmations, transfer and cancellation cases. - Monitor and update customer database...

**Job Number** 23209534 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Melaka, Lorong Haji Bachee, Melaka, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins by confirming reservations, assigning room,...

The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...

The Front Office Assistant responsible to performs check-in/out function for hotel guests, including being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant with the utmost politeness, efficiency and friendliness. **Duties and...