Technical Support Specialist

Technical Support Specialist (Shift-Based)Work Hours: 9-hour shift including 1-hour lunchShift Timing: Between 7:00 PM MYT – 7:00 AM MYT (rotational/night shift)Open to Fresh GraduatesKey ResponsibilitiesRespond to customer inquiries via phone, email, or chat.Troubleshoot technical issues using knowledge of applications, products, and vendor...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

**Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...

Overview: Qualifications: **Education background**: - Bachelor’s Degree or at least Diploma or equivalent in any discipline. **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass...

In This Role, Your Responsibilities Will Be:Creates and routes technical issues for all customersHandle inbound technical support requests (Phone, Email, Web).Validates customer entitlements and approves exceptions for unentitled customers.Dispatch out-of-TSR scope technical issues to the appropriate support group.Create and manage customer data records...

Description  In this Role, Your Responsibilities Will Be:Creates and routes technical issues for all customers Handle inbound technical support requests (Phone, Email, Web).Validates customer entitlements and approves exceptions for unentitled customers.Dispatch out-of-TSR scope technical issues to the appropriate support group.Create and manage...

DescriptionIn this Role, Your Responsibilities Will Be:Creates and routes technical issues for all customers Handle inbound technical support requests (Phone, Email, Web).Validates customer entitlements and approves exceptions for unentitled customers.Dispatch out-of-TSR scope technical issues to the appropriate support group.Create and manage customer data...

DescriptionOur Technical Support Engineer/Representative (TSE/R) partner with customers and internal stakeholders to ensure their success through deep technical knowledge of NI Products, Platforms and Systems. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and...

**Position Summary** The **IT Technical Support Analyst**provide technical support and assistance to customers, whether on the phone, via remote app, or in person. Their primary responsibility is to ensure a user's overall satisfaction. This person will ensure computer related functions within the company are operating on a 24-hour basis, to provide...

Key Responsibilities:Provide customer support via telephone, email, and chat.Troubleshoot issues using basic technical product knowledge.Use internal tools to resolve customer problems and document interactions in real-time.Escalate complex issues to appropriate teams under supervision.Communicate solutions clearly and effectively to both technical and...