Customer Service

3 days ago


Taiping, Malaysia Mozacrunch Enterprise Full time

1. Membuat kempen dan strategi media sosial, termasuk idea kandungan.
2. Menulis, mengkaji, menyunting dan mengemas kini kandungan untuk bahan pemasaran dan sosial platform media seperti FB, YouTube, Twitter, Tik-Tok, Instagram, dll.
3. Untuk membuat acara baru untuk viral. Seperti lucky draw, live contest, menu baru dan lain-lain.
4. Untuk menangani semua ulasan, dan komen yang diberikan oleh orang ramai mengenai sosial Mozacrunch dan platform media.
5. Kumpulkan data pelanggan dan untuk menganalisis interaksi dan lawatan mereka di media sosial Mozacrunch.
6. Kemudian, menyediakan laporan komprehensif kepada pihak atasan.
7. Melakukan penyelidikan dan wawancara untuk mengetahui lebih lanjut mengenai trend semasa, perkembangan, dan persepsi mengenai kedudukan yang dikendalikannya kemudian.

8. Berkomunikasi dan berhubung dengan pihak pelanggan secara baik

9. Menguruskan urusan pengeposan produk kepada pelanggan.

**Salary**: From RM1,500.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

Willingness to travel:

- 100% (preferred)


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