Supervisor Cafe Mesra Petronas @ Ldp Puchong Utama

3 days ago

Puchong, Malaysia Mesra Retail & Cafe Sdn. Bhd Full time

Responsible for assisting the store manager in executing store operations during scheduled shifts, deploying and leading the shift team to deliver great customer service.

This includes opening /closing the store, supervising employees, delegating responsibilities, training baristas as needed and developing positive relationships with the staff & provides feedback to store manager on staff performance.
- Supervise all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Supervise store level personnel and in charge of seamless daily operation from opening to closing of cafe
- Preserve excellent levels of internal and external customer service
- Plan stock, perform inventory planning and purchase goods for respective stores
- Perform inventory database for both consumables and food raw materials
- Identify customers' needs and respond proactively to all of their concerns
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Ensure food served at the highest quality level
**Requirements,**

Minimum education qualification : SPM

Years of relevant experience : 3-5 years related experience preferably in F&B. 1 year of supervisory experience.

Knowledge in Food Hygiene Regulations is added advantage

Competencies / Skills required:

- Connecting & engaging with customers
- Proficiency in English and Bahasa Malaysia
- Basic Mathematics skill
- Maintain a clean & organize environment
- Upselling on food, beverage & merchandise
- Provide quality beverage & food products
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
**Please call Azmi 013-2093764**

**Job Types**: Full-time, Permanent

**Salary**: RM2,500.00 - RM2,800.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Professional development
Schedule:

- Day shift
Supplemental Pay:

- Yearly bonus

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