Banking Operations support Taiwan
9 hours ago
Near MRT Tun Razak Exchange (Walking Distance)
Fixed Shift, Monday - Friday ONLY
Open for fresh graduate, training will be given
- taking actions on customer’s accounts / processing customer’s requests following the procedures given for a particular work stream/process.
- To work closely with respective line manager to achieve all business goals.
- Process accurately with the required productivity.
- Problem situations are proactively resolved and escalated to ensure maximum customer satisfaction.
- To adhere to all quality control measures to prevent reoccurrence
- To be proactive and ensure that all process related updates and cascades are clearly understood
- To perform relative incoming /outgoing calls based on task assigned in accordance to Calling queue/ Phone Verification Matrix.
- Provide excellent customer service to internal/external customer by maintaining good call quality in accordance to Call Monitoring/ Call Coaching standards.
**Job Requirement**:
- Good Telephonic conversational skills (Process Specific)
- Ability to learn quickly and transfer knowledge appropriately.
- Ability to understand and interpret numeric data.
- Basic computer knowledge and good keyboard skills.
- Ability to build rapport with and relate to a wide range of people.
- Ability to maintain focus while working with voluminous data.
- Ability to Multi Task and Flexibility to work shifts language capability as required by the process
- **Fresh graduate in any discipline from Diploma or Degree is encouraged to apply**:
- **Able to start immediately**:
- **Language competencies in English, and commonly used Taiwan and Hong Kong's to cater the countries market**
**Salary**: RM2,000.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Language**:
- English, and commonly used Taiwan and Hong Kong's (preferred)
-
Tm, Branch Operations Support
2 days ago
Kuala Lumpur, Malaysia RHB Banking Group Full timeWorking Hour - Regular Hours - Monday - Friday- Business Area - Investment Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - To provide support to branches on IB operations related matters; - To coordinate Management/Department projects/initiatives with Supervisory Branches and Central Region Sub-Branches; - To involve in...
-
Technical Support Executive
4 days ago
Kuala Lumpur, Malaysia Scicom International Full time**The Position: - ** The position will require you to support the customers based in Hong Kong & Taiwan in spoken and written English and Mandarin/ Cantonese. **The Responsibilities of the Role: -**: - Assisting customers with technical issues or questions related to computer hardware devises. - Identifying hardware solutions. - Providing customers with a...
-
Clearance Broker Associate
6 days ago
Kuala Lumpur, Malaysia FedEx AMEA Full timeClearance & Brokerage Operations; Clearance Regulatory **Job Highlights** - 2 Months Fixed Annual Bonus (14th Month Pay) & Variable Performance Bonus - Tuition Assistance of USD 3,000 annually for self-development - HR Asia Best Companies to Work for 2024 - Package: Basic Salary + Mandarin Language Allowances + Bonuses + Overtime + Insurance (including...
-
Regional HR Manager
2 weeks ago
Kuala Lumpur, Malaysia Keller Executive Search Full timeThe Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and...
-
Regional HR Manager
6 days ago
Kuala Lumpur, Malaysia Keller Executive Search Full timeThe Regional HR Manager is responsible for establishing and overseeing all HR functions across the NGO’s operations in Taiwan, Nepal, the Philippines, and Malaysia. This role focuses on setting up a robust HR system from the ground up, including hiring and developing a high-performing HR team. The Regional HR Manager will ensure the development and...
-
Relationship Manager, Corporate Banking
1 week ago
Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full timeSumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive - 1.To promote SMBC’s business in Malaysia and to enhance profitability and market presence of SMBC. 2.To promote new products, Loan, Deposit, FX, Derivatives, e-banking business to Japanese and Korean clients. 3. To establish marketing strategy /...
-
Relationship Manager, Corporate Banking
1 week ago
Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full timeSumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 1 hour ago In-Office Permanent Competitive **Job Specifications**: - Managing Japanese corporates portfolio (borrowing or non-borrowing customers). - To perform credit analysis, review of legal documents, KYC review and preparation of internal memo for approval. - To liaise with internal...
-
Credit Analyst, Corporate Banking
1 week ago
Kuala Lumpur, Malaysia Sumitomo Mitsui Banking Corporation Full timeSumitomo Mitsui Banking Corporation Kuala Lumpur, MalaysiaPosted 12 minutes ago In-Office Permanent Competitive **Job Specifications**: - To conduct Know-Your-Customer (KYC) screening for New-to-Bank and existing customers. - To support Relationship Manager (RM) in overall day-to-day ad-hoc operation. - To communicate and establish relationship with...
-
Relationship Manager, Premier Banking
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full timePrimary objectives• To maintain close relationship with existing customers in order to increase wallet share of customers and to maximize business opportunities•Provide sound advisory on wealth management and financial planning•Manage customer expectations and provide excellent service at all times Key responsibilities•Create relationship management...
-
Banking Operations Executive
1 week ago
Kuala Lumpur, Malaysia StashAway Full timeBanking Operations Executive As a Banking Operations Executive, you will play a pivotal role within our Operations team ensuring the integrity of our financial operations and safeguarding the organization against financial crime risks. You will be working closely with the Banking Operations Manager, Client Services, Technology, Product Teams and others to...