Customer Service

We’re currently seeking a skilled customer support executive to help us provide top-notch service to our customers at Soulusi. We offer a competitive salary, a collaborative work environment, opportunities for professional growth and comprehensive employee benefits. **Objectives of this role** - Providing accurate information about products or services...

**Key Responsibilities**: - Resolve customer queries, complaints, and provide solutions - Process orders, payments, or refunds as required - Maintain customer records and update databases - Follow company scripts and guidelines to ensure consistency in service - Escalate complex issues to supervisors or specialized departments - Meet or exceed performance...

Your main duties will include:Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. You must be able to handle these interactions with empathy, patience, and professionalism.Understanding customer needs: You will need to understand the unique needs of our...

What you'll be doingProviding first-line IT support and troubleshooting for a range of hardware, software and network-related issuesResponding to and resolving customer IT support requests in a timely mannerDocumenting and tracking IT incidents and service requests through our ticketing systemProactively monitoring IT systems and infrastructure to identify...

Mandarin Customer Service Representative (Onsite)Location: Klang ValleyEmployment Type: Full-Time (Yearly renewable Contract) | OnsiteJoining Date: 8th December 2025 onwardsAbout the PositionWe are looking for a motivated and customer-oriented Mandarin Customer Service Representative to join our onsite team. The ideal candidate will provide excellent support...

Responsibilities: - Resolving customer complaints and issues in a timely and professional manner. - Ensure communication with customers adheres to service standards and policies. - Collaborate with internal departments to track and coordinate the progress of customer issues and address customer problems and meet their needs. - Attention to details and...

*Urgent Requirements* **#hiring** **#growthfn** **#Russiaspeaker** **#malaysiajobs** We are **#hiring**, know someone that might be interested? *Vacancy: Customer Service-Native/Non-native Russian* cation: KL Sentral, Malaysia. Languages:*Native or Non-native Russian + English (B2)* **Salary**: RM7700 + KPI - up to RM300 + night shift...

Minimum one years of related working experience in Customer Service background. - Basic computer knowledge are required - At least SPM or equivalent in any field. - Must be willing to work in Jalan Kerinchi, Kuala Lumpur - To resolve customer's complaints tactfully and escalate the case to team leader when necessary. - Communicate with client via chat -...

**Client Background**:Leading insurer in Malaysia, where they have been privileged to do business since 1948. They offer a suite of financial solutions including Protection, Health, Personal Accident, Employee Benefits, General Insurance, Mortgage, Retirement and Family Takaful products to meet their customers’ protection and financial security needs at...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. **Job Types**: Full-time, Permanent, Fresh graduate Pay: RM3,000.00 - RM3,500.00 per month **Benefits**: - Company car - Flexible schedule -...