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Internship - IT Minimum 5 Months

3 weeks ago

Petaling Jaya, Malaysia Western Digital Full time

**Job Description**:
**.PLEASE STATE INTERNSHP PERIOD.**

**FOR MALAYSIANS ONLY**
- Training other staff members on troubleshooting and diagnosing problems
- Providing technical assistance for questions and problems
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Following up with customers to ensure full resolution of issues
- Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
- Running reports to analyse common complaints and problems
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems

**Qualifications**:
REQUIRED:

- Degree in IT Field
- Pursuing a formal internship

PREFERRED:

- Knowledgeable in IT Hardware / Software Support
- Know how to perform time study

SKILLS:

- Result-oriented individual
- Hardworking and Willing to learn new strategy.
- A good team player and can work across functional teams.
- Works under close supervision.

Additional Information

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.