Customer Service/dental Front Desk

2 days ago


Kuala Lumpur, Malaysia Hello Dental Clinic Full time

IMMEDIATE HIRE

Hello Dental Clinic Sunway Velocity
Jalan Shelley, Sunway Velocity

**Responsibilities**:
**Customer Service**:

- Welcoming patients and handling their concerns professionally and warmly.
- Answering calls, managing patient records, and coordinating with the clinical team.

**Scheduling & Appointments**:

- Managing calendars, sending reminders, and coordinating follow-ups.

**Insurance & Billing**:

- Verifying insurance, providing cost estimates, and processing payments.

**Records & Documentation**:

- Keeping accurate, up-to-date, and confidential patient files.

**Team Coordination**:

- Ensuring smooth patient flow and timely care with the dental team.

**Admin & Office Management**:

- Organizing front office, managing mail, and tracking inventory.

**Who We’re Looking For**:

- Minimum education: A-Level/O Level, Matriculation, Diploma or Degree.
- At least 2 years of working experience in customer service or front desk.
- Strong in English; Mandarin proficiency is an added advantage.
- Able to work weekends and shift basis.
- Positive learning attitude & a great team player.

**Working Hours**:

- Weekdays: 9:30am-6:30pm / 12pm-9pm
- Weekends: 9am-6pm

**Benefits**:

- EPF, SOCSO, EIS.
- Medical and Annual Leave.
- Performance Bonus.
- Full Training Provided.
- WhatsApp: 016-8282373
- We’re looking for someone who loves people, enjoys a fast-paced environment, and takes pride in their work. Come grow with us



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