Logistic and Customer Support Executive

5 days ago

Batu Kawan, Malaysia UWC Industrial Sdn Bhd Full time

**Job description**:
1 Able to work independently, self motivated and well organized

2 Demonstrates excellent written communication in English

3 Good interpersonal and communication skills, mature, dedicated and responsible

4 Able to work independently and under pressure with high degree of confidentiality

5 Report to Business Development Manager and Section Head

6 Data entry of customer purchase order (CPO) & updates of delivery record.

7 Ensure price / description in CPO is valid & accurate as in quotation.

8 Release work order to production.

9 Coordinate with internal supplier and feed back to company's client on delivery

10 To update all the invoice at system for LCS Invoice Listing (local shipment) to ensure K2 export update.

11To update all the invoice at system for GST Export Declaration Documents (Export shipment) to ensure K2 export update.

12 Prepare Job Order & delivery report.

13 Monitor delivery performance and ensure meeting companies OTD target

14 Coordinate and schedule delivery with store, including transport arrangement.

15 Provide store, and production on latest update on customer orders.

16 Liaise with QA to capture all customers rejection and follow-up to ensure prompt replacement

17 Prepare shipping documents (Delivery orders, invoice, packing list, & other necessary documents)

18 To manage confidential documents, record and Maintain good filing systems for smooth data retrieving

**Qualification**:

- At least 1-2 years of proven experience in a customer service role.
- Proficiency in Chinese will be considered an added advantage.
- Strong ability to communicate effectively with customers.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM3,800.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Maternity leave
- Vision insurance

Application Question(s):

- What's your notice period ?
- What's your expected salary ?

Work Location: In person

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