Admin Customer Service

9 hours ago


Setia Alam, Malaysia W Resources Sdn Bhd Full time

5.5 working days (Monday
- Saturday)

**Job Highlights**
- Entiltled overtime.
- SOSCO & EPF provided.
- Career Progression.
- Yearly increments & bonuses will be provided based on KPI.
- Attractive benefit package such as traning and travelling.

**Job description**

**Customer Service Responsibilities:

- **
- Reply to customer messages through online platforms.
- Provide customers with a good level of service to achieve maximum customer satisfaction.
- Process customer orders, returns, and exchanges with attention to detail and accuracy.
- Handle and address customer complaints to ensure customer satisfaction.
- Answer customers' inquiries about company's product details and resolve customers' concerns promptly.
- Update required data in database system.
- Support general operational tasks.

**Admin Responsibilities:

- **
- Distribute the goods, and check whether the goods and quantities that have just arrived at the company are correct.
- Check whether the style and quantity of the items to be sent to customers are consistent with customer order lists.
- Assist in daily admin and operation works.
- Key in required data details in database system.
- Coordinate operations and complete other tasks assigned by leader to secure efficiency.

**Requirements:

- **
- Good computer skills such as MS Office is an added advantage.
- Strong sense of responsibility with your work, positive working attitude and a strong team player.
- Being attentive, proactive and willing to learn.

**Salary**: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- customer service/ admin: 1 year (preferred)

**Language**:

- English (preferred)



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