Executive - Technical Support (Anz & Asean)

2 weeks ago

Kuala Lumpur, Malaysia Scicom Full time

**The Position**:
The position will require you to support the contact centre in spoken and written English.

**The Requirements for the Role**:

- Diploma /Degree in IT related disciplines.
- **Good command of spoken and written English.**:

- **Cantonese and Mandarin speaker encouraged to apply.**:

- **L1 troubleshooting and customer service skills.**:

- **Minimum 1 year experience in a similar position.**:

- **Contact Centre experience is an advantage.**:

- Well versed in Windows Operating Systems and Windows Office.
- Well versed in software and hardware.
- Possess initiative, able to work independently and as a team.
- Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
- **Operating Days : Monday - Friday**:

- **Operating Hours : 5am - 6pm (following the ANZ hours)**

**ASEAN - PREMIUM CARE**:

- **Operating Days : Monday - Sunday**:

- **Operating Hours : 24/7 (rotational shift)**:

- Each shift is 9 hrs including 1.5 hrs for breaks
- **Foreign nationals are welcome to apply**

**The Package**:

- Attractive Salary - RM2,800 - RM4,500
- Language Allowance **(selected desks)**:

- Shift Allowance **(selected desks)**:

- Overtime **(selected desks)**:

- Performance related bonus on a quarterly basis for confirmed staff
- 15 days Annual Leave
- 14 days Medical Leave
- Medical and hospitalization coverage

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