Technical Support Expert

We are looking for a highly experienced Tech Lead to guide our technical support team handling O365, Exchange Online, Active Directory, Compliance, MFA, DLP, and Encryption. **Responsibilities**: Lead technical escalations and provide expert-level troubleshooting. Mentor and support the technical team. Collaborate with cross-functional teams on problem...

Responsibilities:Provide expert-level technical evaluation, validation, and advisory support on Climate Change services for the Oil & Gas and Energy industries. Responsible for reviewing technical deliverables, ensuring compliance with international standards and regulatory frameworks, and guiding project teams with subject-matter expertise.Review and...

**Position Overview**: The L1.5 Technical Helpdesk Support Specialist at IEIT will provide advanced technical support for **server **and **storage systems** to on-site engineers. This role requires diagnosing complex technical issues, offering expert solutions, and ensuring that support services align with the standards outlined in IEIT's Service Level...

**Key Responsibilities**: **Technical Diagnosis**: - Diagnose and resolve intricate server and storage issues reported by on-site engineers at IEIT. - Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems. **Technical Solution Consulting**: - Provide expert advice and solutions for technical issues...

**Key Responsibilities**: **Technical Diagnosis**: - Diagnose and resolve intricate server and storage issues reported by on-site engineers at IEIT. - Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems. **Technical Solution Consulting**: - Provide expert advice and solutions for technical issues...

Responsibilities:Provide expert-level technical evaluation, validation, and advisory support on Climate Change services for the Oil & Gas and Energy industries. Responsible for reviewing technical deliverables, ensuring compliance with international standards and regulatory frameworks, and guiding project teams with subject-matter expertise.Review and...

Job Responsibilities:Provide L2 technical support to B2B and B2C customers, addressing their technical inquiries about products or services.Responsible with customers enquiries via phone, email, or online chat, responding promptly and handling technical support requests via virtual and remotely.Utilize technical expertise to guide customers in product...

**Responsibilities**: - Responsibilities: - Provide 2nd level production support, handle problems and incidents, detail troubleshooting and manage change requests till closure.- Understand and enforce processes and procedures - Manage customer satisfaction through commitment to timeline, quality and accuracy, and constantly working on continuous...

Imagine your career taking you to the depths of innovation and the heights of impact.  Our people enable continuous progress. Their commitment, collective expertise, and unique capabilities are the engine room behind SBM Offshore's True. Blue. Transition. - shaping the future of energy, and beyond.About Us:SBM Offshore is the world's deepwater...

Position: Technical Support (Junior) Salary Range: RM 4000 - RM 5500 **Responsibilities**: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. Advocate for Customer Success - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Familiarity with...