Service Crew

1 week ago

Shah Alam, Malaysia The Humble Food Company Full time

Responsible for taking customers’ orders (including food delivery orders via designated terminal), prepare drinks in strict compliance with the drinks standard operating procedures (SOPs) and serve ready cooked food
- Manage, monitor and track invoices that the Company receives from suppliers.
- Responsible for the outlet’s monthly inventory control and maintain an optimum stock level so as to meet the outlet’s needs. This includes liaising with the outlet’s kitchen team and central kitchen team on raw materials ordering and orderings with other key suppliers such as Coca Cola, LSCA (full cream milk and Milo), coffee beans supplier and other key suppliers
- Ensure overall front of house cleanliness and hygiene levels are maintained at all times
- Ensure that the outlet is operationally ready before operation hours and be responsible for day-end closing, where applicable
- Maintain good relationship with customers by fulfilling customers’ needs and handling customers’ complaints appropriately
- Prepare End-of-Shift report daily and submit to your Supervisor, when assigned to do so
- Responsible for cash management of cash drawer— ensure sufficient small change in cash drawer at all times, when designated cashier is not available
- Responsible to bank-in daily sales into Company’s nominated bank account, as and when requested by your Supervisor
- Ensure all operating standards at front of house are adhered in respect of quality, service, cleanliness, safety and to prevent wastages
- Responsible for registering all staff meals ordered in outlet’s POS system
- Manage bookings/reservations, as and when required

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- front of house: 1 year (preferred)

Work Location: In person

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