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Medical Information Specialist

3 weeks ago

Kuala Lumpur, Malaysia Novasyte Full time

Job Overview

**Responsibilities**:

- Quality control.
- Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products.
- Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results - this will include medical terminology, writing narratives, generating case queries.
- Clarify, investigate and capture adverse event and product quality information.

**Qualifications**:

- Bachelor's degree in life sciences or related field and up to 3 years of relevant experience, inclusive of up to 1 year of Pharmacovigilance experience.
- Good knowledge of medical terminology.
- Knowledge of applicable global, regional, local clinical research regulatory requirements.
- Excellent attention to detail and accuracy.
- Strong organizational skills and time management skills.
- Strong verbal/written communication skills.
- Self-motivated and flexible.
- Ability to follow instructions/guidelines, utilize initiative and work independently.
- Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.
- Ability to delegate to less experienced team members.
- Ability to be flexible and receptive to changing process demands.
- Willingness and aptitude to learn new skills across Safety service lines.
- Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.
- Ability to work as a Team Player, contribute and work towards achieving Team goals.
- Ensure quality of deliverables according to the agreed terms.
- Demonstration of IQVIA core values while doing daily tasks
- Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
- Regular sitting for extended periods of time.
- May require occasional travel.
- Flexibility to operate in shifts.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at