Inside Sales Representative

2 weeks ago

Kuala Lumpur, Malaysia Hewlett Packard Full time

**What does an Inside Sales Representative does at HP**:

- Closes sales on assigned products or assigned customers; may generate leads for closure by an experienced Outside or other Inside Sales Rep.
- Shares sales activities with experienced Sales Reps as necessary.
- Informs customers of company promotions and upgrades; may persuade customer to purchase extended products, services, supplies.
- Responsible for pipeline and forecast responsibility in accordance with sales center business process.
- Execute opportunity and lead management.
- Establishes a professional working relationship with the client.
- Aligns the account strategy and sales motions to maximize client value.
- Build and maintain solid customer relations that protect or expand HP's Installed base. ' Actively collaborate with field sales and others to ensure seamless account coverage.
- Seeks out appropriate resources in presales, product/service specialists to support complex deals.
- As dictated by the selling model, establishes partner contacts to share account information and seek joint opportunities that drive incremental revenue.
- Nurtures and closes new opportunities that result in substantial incremental orders, revenue and margins to HP, representing the entire HP portfolio of products and services.
- Attains quarterly targets and annual quota.

**Individuals who do well in this role at HP, usually possess**:

- 2 year university/Associate degree preferred or equivalent experience.
- Typically 3+ years of experience in related field, preferable in IT.
- Direct experience interacting with customers (i.e., Technical, Administrative, or Call Center roles).
- Solid telesales skills.
- Listens to customer needs and tailors messages to customers based on their needs and ties-in additional promotional campaigns, upgrades, or extended products/services.
- Must be a team player and juggle multiple tasks and competing priorities.
- Exercises independent judgment within generally defined policies and practices to identify and select a solution.
- Exhibits knowledge of HP portfolio of products or capacity to learn and utilize product resources to meet job requirements.
- With management guidance, proactively contacts and sells products/services and completes lead follow-up with assigned area of responsibility.
- Consistently meets or exceeds metrics related to outbound calls, open pipeline opportunities, and closed won revenue set by segment management.
- Knows and understands HP's sales tools and processes.
- Strong presentation and communication skills
- Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision - to create technology that makes life better for everyone, everywhere._
- #Li-Post_

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