L Assistant Director of Digital Forensics

Job Summary

Responsible for managing digital evidence in the laboratory. Responsibilities include case intake, documentation, and task assignment while ensuring strict adherence to chain-of-custody procedures and compliance with legal standards. The role also provides technical support to forensic analysts in evidence handling and laboratory maintenance.

Key Accountabilities / Responsibilities

1) Technical Assistance

Forensic Support:

- Assist forensic analysts in setting up equipment for evidence acquisition and analysis.
- Support the handling, imaging, and preservation of digital evidence.

Laboratory Maintenance:

- Perform routine maintenance and inventory checks of forensic tools and equipment.
- Ensure the lab is equipped with updated software and hardware.

Quality Assurance:

- Conduct initial checks on collected evidence to ensure it meets standard guidelines for analysis.
- Collaborate with forensic experts to ensure the accuracy and integrity of analysis results.

2) Case Management

Case Intake and Assignment:

- Receive, document, and log incoming cases, ensuring proper chain-of-custody protocols.
- Assign cases to appropriate forensic analysts or teams based on workload and expertise.

Documentation and Reporting:

- Maintain accurate records of case progress, updates, and resolution.
- Prepare detailed reports for internal use, stakeholders, and law enforcement agencies.

Data Security and Compliance:

- Ensure all case-related data is stored securely and handled according to legal and organizational policies.
- Assist in audits and reviews to ensure compliance with local, national, and international forensic standards.

3) Procedures Development:

- Adhere to digital forensics standard operating procedures and guidelines to ensure effective planning, organizing, and monitoring of digital forensics activities and operations.

4) Laboratory Accreditations:

- Participate in QMS activities to maintain lab accreditation with mínimal nonconformities.
- Review / develop / validate test methods and procedures to be used in day-to-day operations.

5) Cybercrime Collaboration:

- Take part in strategic partnerships and collaboration with local and international law enforcement agencies, service providers, vendors, and other relevant parties on digital forensics assistance to address and mitigate cyber-dependent crimes, cyber-enabled crimes, and the misuse of telecommunications services for fraudulent activities.
- Participate in talk engagement and working groups to share knowledge and experience with the participants.

6) Procedures Development:

- Adhere to digital forensics standard operating procedures and guidelines to ensure effective planning, organizing, and monitoring of digital forensics activities and operations.

7) Coaching, Guidance, and Mentoring:

- Take part in strategic partnerships and collaboration with local and international law enforcement agencies, service providers, vendors, and other relevant parties on digital forensics assistance to address and mitigate cyber-dependent crimes, cyber-enabled crimes, and the misuse of telecommunications services for fraudulent activities.
- Participate in talk engagement and working groups to share knowledge and experience with the participants.

8) Staff Competency:

- Participate in the training plan that evaluates staff competency and proficiency through periodic tests while maintaining high credibility.

9) Financial Management:

- Effectively spend the departmental budgets and costs to ensure efficient fund management.

Education & Qualifications
- Minimum Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, Digital Forensics or other related disciplines with a minimum CGPA of 3.00 from a reputable University/College.
- Professional certification in any related field such as CCPA/CCME/GCIH/EnCE and so on is an added advantage.

Experience
- Minimum of 0 - 4 years of working experience as an IT technician or equivalent is an added advantage.
- Prior experience in a digital forensic lab or a similar technical role is preferred.
- Familiarity with case management systems and forensic tools like AXIOM, EnCase, or XRY.
- Experience in handling complex computer equipment.
- Experience in court testimony on digital forensics cases is an added advantage.
- Must be able to work independently with minimum supervision and must possess acceptable writing and communication skills in English and Bahasa Malaysia.

Technical & Functional Skills
- Have current knowledge of computer hardware and the ability to assemble and disassemble components.
- A solid understanding of laboratory quality assurance activities outlined in the Skim Akreditasi Makmal Malaysia.
- Strong understanding of digital evidence handling and chain-of-custody protocols.
- Proficiency in forensic software, hardware troubleshooting, and general IT systems.
- Excellent organizational, multitasking, and problem-solving abilities.
- Effective communication