(Js1) Service Desk Representative

We are a fitness community in search of a **Front Desk Representative** **Job Brief**: We are hiring a Front Desk Representative who is able to undertake receptionist duties. Our Front Desk rep is expected to attend to the needs of our customers in addition to other administrative tasks. Our main goal at Front Desk is to always provide attentive and...

Position : Front Desk Representative Salary Range : RM 1,600 - RM 2,300 (Allowance RM 300) Location : Jalan Binjai (Ampang Park) Working Hours : 11.50am to 8.50pm, Monday through Saturday on five (5) days’ rotating shift **Responsibilities**: - Provide customer services including attending to, and resolving customers’ enquiries - Order processing -...

Job Description - Responsibilities: Escalate issues when necessary and work closely with other functional teams in IT Operations, ICT and/or vendors to troubleshoot and resolve issues as per Service Level Agreements. Able to work on 24/7 shift rotation. Other duties as assigned by the Service Desk Manager. Learn fundamental operations of commonly used...

Job Description**Responsibilities**: Escalate issues when necessary and work closely with other functional teams in IT Operations, ICT and/or vendors to troubleshoot and resolve issues as per Service Level Agreements. Able to work on 24/7 shift rotation. Other duties as assigned by the Service Desk Manager. Learn fundamental operations of commonly used...

**Qualification**: - Minimum Diploma in IT - ITIL Foundation certified - Skilled in: i. Microsoft 365, Windows OS, Cisco IP phones ii. Mobile Device Management (MDM) tools iii. TCP/IP, DHCP, DNS, network troubleshooting iv. Necessary technical skills in installation, configuration, and troubleshooting to support PCs, notebooks, mobile devices (phones and...

Service Desk Job Description: - Submission of report on weekly/ monthly/ yearly which consist of but not limited to: - Service Desk statical report. - Service Level Agreement (SLA) performance report. - Technical report on system health - Incident and request report - First-Level Troubleshooting such as handling basic connectivity issues (LAN/WAN/Wi - Fi),...

**Company Description** At NEXTDC we have been building the heart of Australia’s high-tech future. We design, build and operate world class, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. We are establishing a new data centre in KL, meeting...

Job Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...

Kuala Lumpur, Malaysia - Tech Hiring - 3065082 **Job Description**: **Service Desk Support L1** Key skills required for the job are: SD - Service Desk Support-L1, (mandatory) - As an Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation space. -...

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