Telesales/telemarketing Executive
1 week ago
Job Description
About You
You are a Telesales/Telemarketing Specialist with few years of experience with a burning ambition to change the way Malaysians manage their money. As we cultivate RinggitPlus' core values, your role as our Telesales/Telemarketing Specialist will be centred around improving and helping everyday Malaysians make better financial decisions whilst collaborating with your team to constantly tweak and improve your telesales performance.
We are constantly looking for driven individuals to join out contact centre team to maintain Jirnexu's current positions as the Number 1 Fintech in Malaysia.
Other Benefits
- Fun, young and vibrant team
- Spacious new office
- Dress Code : Smart casual everyday
- Accessible via public transportation
- No cold calling for leads. Ready and warm leads provided on a daily basis.
- We have an excellent career path waiting for you We know you have it in you to perform
well, and there’s a potential for you to be promoted as Team Lead within the next 2 years
- We practice normal working hours - meaning you’ll have work-life balance and won’t
need to work shifts
- You’ll gain the experience on advising people on how to manage their finances better, and
learn some tips for your own benefit along the way
**Responsibilities**:
- Outbound calls to prospects with confirmed request
- Resolving sales issues quickly and efficiently
- Build relationships and cross sell featured products
- Problem solve and provide information about our products and services
- To achieve given daily and monthly targets
- To follow up with customers when necessary
- To complete customer list given and ensure conversion and success rates are met
- Maintain a positive working environment and a team player
- Meet the KPIs set by the management
- Ensure all outbound calls are attended to in a professional and courteous manner.
- Attend to other ad-hoc duties when required
**Requirements**:
- Prior experience in a Telesales or Telemarketing role
- Outstanding phone etiquette
- Eye for details
- Passion for Service
- Burning fire to close on sales and achieve targets
- Experience working with FSI would be an added advantage
- Min 1 year working experience in a sales environment
- Excellent interpersonal and selling skills
- Must be an excellent team player
Our History
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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