J94-senior Qc Executive

7 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

J94-Senior QC Executive (Mandarin Speaker)

Kerinchi, WP Kuala Lumpur

RM3,000 - RM6,000 Per Month

**Requirements**:

- **Proficient in Mandarin, English, and Bahasa Malaysia.**:

- **Possess a bachelor’s degree or higher** in a relevant field or an equivalent qualification.
- **1 - 2 years of experience** in Express, Logistics, or other related businesses.
- **Skilled in Microsoft Office,** with a strong focus on **Excel and PowerPoint.**:

- **Excellent communication and collaboration skills** to work effectively with teams.
- **Open to a six-day workweek,** with flexibility to work from home on Saturdays.
- **Applicants must be willing to work in Bangsar South.**

**Responsibilities**
- **Monitor and analyze** delivery performance metrics, including **delivery times, success rates, and customer satisfaction,** to identify areas for improvement.
- **Inspect completed work or ongoing tasks** to ensure they meet the required specifications and plan requirements.
- **Identify bottlenecks or inefficiencies** in the parcel delivery process and propose solutions.
- **Document and report** tasks or work that **fail to meet standards** to the **QC Supervisor.**:

- **Provide training and guidance** to couriers to ensure **adherence to required standards.**:

- **Collaborate with senior managers** to develop strategies and methods to enhance overall quality.
- **Manage the coordination and dispatch** of delivery tasks, monitor parcel movements, and perform statistical analyses of service activities, including **tracking progress and investigating service incidents** such as lost or damaged parcels.

**Job Types**: Full-time, Permanent

Pay: Up to RM6,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Express, Logistics: 1 year (required)

**Language**:

- Mandarin (required)

Work Location: In person


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