Customer Service Assistant

24 hours ago


Balakong, Malaysia Mighty Bakery Sdn Bhd Full time

**Role: Customer Service Assistant**

**Responsibilities**:
1. Maintain a positive and professional attitude towards customers at all times

2. Respond to customer inquiries and complaints promptly

4. Liaise with related department (QA, Sales team) to resolve customer complaints.

5. To update and keep records of customer interactions, feedbacks, comments, and complaints for future improvement

6. Assist in Sales Operation administrative work

**Requirements**:

- Possess at least Diploma in Business Management/Business Admin or equivalent field
- Minimum 1 year of relevant working experience in customer service
- Problem-solving skill
- Attentiveness. Customer-oriented
- Good communication skill. Well verse in English and Bahasa Malaysia

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM2,000.00 - RM2,500.00 per month

Schedule:

- Monday to Friday



  • Balakong, Malaysia Elabram Systems Sdn Bhd Full time

    **Duties & Responsibilities**: - Provide exceptional customer service by actively listening to customers and addressing their inquiries, concerns, and feedback in a professional and courteous manner. - Maintain a positive and helpful attitude when assisting customers, even in challenging situations. - Resolve and communicate with drivers promptly and...


  • Balakong, Malaysia KT MACHINERY & BEARINGS SDN BHD Full time

    **Responsibilities** - Respond quickly and efficiently to all in-coming enquiries. - Issue Sales Order (SO), Invoice and with accurately in all relevant information. - Filing sample and necessary documents by customers. - Arrange Invoice delivery to customer or submit to walk-in customers. - Arrange customer to collect finished goods upon...


  • Balakong, Malaysia Polymorph Psynergy Full time

    Position: Customer Service Officer/ Sales Coordinator Location: Kawasan Perusahaan Cheras Jaya, Balakong RESPONSIBILITIES: - Liaise with sales personnel on sales related matters. - Assist in sales coordination activities, handle and interact with customers to provide information in response to inquiries about products & services. - RFQ Handling, prepare...


  • Balakong, Malaysia SuperSave Full time

    **JOB RESPONSIBILITIES** 1. Oversee and manage day-to-day operations of fulfilment process, ensure all the orders fulfill on-time 2. Reply and Response to Customer Chat Enquiries 3. Solve and Provide Recommendation for all the Chat Enquiries including Order Issue, Product Recommendation and etc. 4. Responsible of Store Rating, Ensure all the Low Rating being...


  • Kampong Baharu Balakong, Selangor, Malaysia Mighty Bakery Sdn Bhd Full time 24,000 - 72,000 per year

    Job Description:Maintain a positive and professional attitude toward customers at all times.Handle customer inquiries, feedback, and complaints promptly through various channels (email, phone, social media, and live chat).Respond to comments and messages on social media platforms to enhance customer engagement and interaction.Coordinate closely with internal...


  • Balakong, Malaysia Glory HR Solutions Full time

    **Job Summary**: **Online Customer Service** is responsible for providing high-quality customer support across various digital channels. The role focuses on resolving customer inquiries, handling complaints, and ensuring a positive brand experience. This includes managing direct messages, reviews and comments, and collaborating with internal teams to resolve...


  • Balakong, Malaysia Din Tai Fung Malaysia Full time

    __ The Marcom/Customer Relations Executive is responsible for supporting the Marcom Team in executing effective communication strategies to enhance the company's public image and reputation. This role involves providing assistance in customer service, copywriting, and supporting routine office tasks to ensure the smooth functioning of the Marcom...

  • Service Crew

    2 weeks ago


    Balakong, Malaysia MOS F&B MARKETING SDN BHD. Full time

    1.) Follow the direction of the management and assist in the production processes soya bean products 2.) Customer service, such as taking orders and serving food 3.) Ensure workplace and dining area is always clean and hygienic **Qualifications**: 1.) Broad experience in F&B Industry 2.) Multilingual is preferred 3.) Dedicated to work and willing to...


  • Balakong, Malaysia Public Medicare Group Sdn Bhd Full time

    RESPONSIBILITIES - Consistently deliver customer service in accordance with our customer service standards - Respond to face and telephone enquiries of a routine nature from members of the public, patients, their representatives and a wide range of staff groups. - Maintaining reasonable dispensary stock levels display - Order items (consumables) within and...

  • Customer Service

    2 weeks ago


    Balakong, Malaysia Fig Metal Industries Sdn Bhd Full time

    **JOB RESPONSIBILITIES** 1. To be responsible for the coordination and execution of the marketing plan. 2. Plan, implement and manage public relations strategies. 3. Organize and manage various Public Relations cum as Marketing activities. 4. Collaborate with the marketing team to maintain consistency with the corporate brand. 5. Communicate with client...