R- Implementation Consultant

7 days ago

Kuala Lumpur, Malaysia AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD. Full time

Key Responsibilities:

- Work closely with Account Managers to support and complement the sales process towards a successful deal, implementation of project and demos.
- Provide strategic consultation during pre-sales efforts, offering technical expertise, building proof-of-concepts, and advising on implementation approaches.
- Develop and manage comprehensive implementation plans for onboarding solutions,

complex API integrations, data migrations, custom scripting, and user management
- Act as a project manager for small to medium-sized projects, ensuring timelines, customer goals, and deliverables are met.
- Advocate for customers, providing feedback to product teams to enhance functionality.
- Conduct end-user training, workshops, and webinars to empower customers and improve adoption of the platorm.
- Provide specialized consultation to enterprise customers to define and implement solutions that address their unique business needs and challenges.
- Establish trusted advisory relationships with clients throughout the consultative

implementation process.

**Job Requirements**
- 3+ years of experience in B2B SaaS as a technical customer success /

implementation manager / professional services consultant / technical project manager,

preferably with experience in complex product implementation.
- Expertise in conducting effective discovery, proposing solution architectures, and

delivering technical solutions for enterprise customers, ideally within the onboarding and

implementation of software platforms.
- Strong knowledge of APIs (RESTful, GraphQL) and experience with integration

platforms like Unito, Zapier, Integromat, or Workato.
- Ability to code in Java/ Python, familiarity with React would be advantageous
- Strong project management skills with a track record of delivering projects on time

and managing multiple stakeholders. Excellent ability to explain complex technical concepts to non-technical

stakeholders.
- Experience with SSO/SAML/AD identity authentication protocols.
- Superb verbal and written communication skills, with strong customer-facing

abilities.
- Empathy, a positive attitude, and high energy are essential traits for success in this

role

If you are interested to apply, kindly **submit your updated resume in DOC/PDF format**and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:
Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp: +6010-2832174

Agensi Pekerjaan The Supreme HR Advisory Sdn BhdJTK Number: JTKSM 1252

Pay: RM5,500.00 - RM7,000.00 per month

Application Question(s):

- Do you have experience in B2B SaaS?
- Are you able to code in Java/ Python/React?
- Do you have experience with SSO/SAML/AD identity authentication protocols?
- Do you have knowledge of APIs (RESTful, GraphQL)?
- xperience with integration

Do you experience with platforms like Unito, Zapier, Integromat, or Workato?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Mandarin: 1 year (preferred)

Work Location: In person

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