Customer Service fresh Graduates

2 weeks ago

Cheras, Malaysia JOBBUILDER Full time

**Customer Service Consultant Responsibilities**:

- Listening to customer concerns and providing information, answers, or responses.
- Taking orders and processing billings and payments.
- Obtaining and correctly recording customer information.
- Reviewing and making changes to customer accounts.
- Handling customer complaints and processing returns effectively.
- Keeping records of customer interactions.
- Ensuring customer satisfaction or referring customers to supervisors.
- Identifying opportunities to up-sell other products and services.

**Job Type**: Permanent

**Salary**: RM3,000.00 - RM3,200.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Rotational shift

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Cheras: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Mandarin (preferred)
- Chinese (preferred)

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