Customer Service

CUSTOMER SERVICEA Customer Service Specialist role with CRM expertise is a great choice This position could focus on managing client relationships through CRM systems, sending event updates, and building effective follow-up strategies to nurture client interest. The role could also involve refining communication techniques and using data insights to tailor...

Job Descriptions· Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat.· Ability to speak and write in English and Bahasa Malaysia.· Poses strong communication skill and go extra mile to engage customers· Meeting ecommerce marketplace KPI on chat response to ensure...

Job Descriptions· Responsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat.· Ability to speak and write in English and Bahasa Malaysia.· Poses strong communication skill and go extra mile to engage customers· Meeting ecommerce marketplace KPI on chat response to ensure...

Provide excellent customer service support and experience to our e-commerce customers across our E-commerce platforms such as Shopee, Lazada, TikTok, etcUse phone, instant messaging and email to provide fast response to customer enquiries on products, order status and after sales services or regarding a productMay need to make phone calls to our customers...

Job SummaryProvide supports to customers by providing helpful information, answering questions, and responding to complaints. Provide front line support for clients and customers and help ensure that customers are satisfied with services, and assistance provided.Provide guidance and on-the-job training to new customer service personnel. At the same time,...

Ensure all incoming signals whether enquirers and/or complaints are attended promptly and resolve and closed-case within the stipulated time frame.Act as an agent for Senheng to capture all Voice-of-Customer (VOC) for the organization and the management to improvise processes.Provides efficient and effective telephone and social media (Facebook, Lazada Chat,...

Job DescriptionsResponsible to provide product information, answer questions, and resolving emerging problems that customer inquiries via ecommerce chat.Ability to speak and write in English and Bahasa Malaysia.Poses strong communication skill and go extra mile to engage customersMeeting ecommerce marketplace KPI on chat response to ensure efficiency and...

Carlcare Authorised Service Center - Infinix , Tecno & Itel brandStore Customer Service cum admin (Minimum 2 year experience in Service Center)Work Location: 20, Jalan Seksyen 2/2, Batu 11 Cheras, 43200 Cheras, SelangorWorking Hour – 10am to 7pm (Monday to Friday) , (10am to 3pm) SaturdayOff Day – Sunday & Public HolidayJob ResponsibilitiesResponsible...

Benefits: Basic salary + EPF + SOCSO + SIP + Internal staff's benefitsQualifications: SPM, Certificate or Diploma in any field.Working hours: 5 1/2 daysJob Descriptions:Manage day to day customer service operation including administration duties.Handle quotations, invoices & billing processing, follow up and negotiation.To ensure proper filing and recording...

ResponsibilitiesPerform service & repairing services for professional audio & lighting equipmentAttend to customer on the defective products and problemsTo work closely with team workers for troubleshooting, update service status, test and deliver upmost service satisfaction to customersRequirementsPreferably candidate with Certificate / Diploma in...