Customer Service cum admin
2 days ago
Carlcare Authorised Service Center - Infinix , Tecno & Itel brand
Store Customer Service cum admin (Minimum 2 year experience in Service Center)
Work Location: 20, Jalan Seksyen 2/2, Batu 11 Cheras, 43200 Cheras, Selangor
Working Hour – 10am to 7pm (Monday to Friday) , (10am to 3pm) Saturday
Off Day – Sunday & Public Holiday
Job Responsibilities
- Responsible for handling front office reception and administration duties
- Greet customers and answer all customers' enquiries, what-apps and email
- Generating and compiling of quotation and invoice to customer
- Handling email for complaint case , daily task and follow-up liase with customer or our dealer
- Perform cashiering duties such as payment collections.
- Handle inventory task for manage control of spare-part and packing return & receive
Requirements
- Basic knowledge of Microsoft Word and Excel
- Working Attendance for priority
- Good interpersonal and communication skills
- Passion for customer service
- Self-Discipline
- Preferably with experience in Customer Service + Inventory industry.
Job Type: Full-time
Pay: RM2, RM2,700.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Administrative: 2 years (Required)
- Customer service: 2 years (Required)
Work Location: In person
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