Call Centre Agent

2 weeks ago

Kuala Lumpur, Malaysia Agensi Pekerjaan Career International FOS Sdn Bhd Full time

**Position: Call Center Executive**

As a Call Center Executive, you will serve as the first point of contact for our valued banking customers. Your primary focus will be to provide outstanding service, address customer inquiries, resolve issues, and promote our banking products and services.
- **Key Responsibilities**_
- Stay updated on our banking products and services to effectively recommend solutions that align with customers' financial goals.
- Resolve customer concerns promptly and efficiently, ensuring satisfaction and fostering loyalty.
- Collaborate with team members to achieve customer service objectives and deliver seamless support.
- **Requirements**_
- Fresh graduates with a Degree or Diploma are encouraged to apply.
- Proficiency in English and the ability to communicate effectively across all levels of the organization.
- Willingness to accept a 6-month contract, with potential for extension or permanent placement based on performance.
- Flexible to work rotational shifts between 8 AM and 11 PM, with a 9-hour shift schedule.
- Immediate joiners are highly preferred.
- **Benefits**_
- 8 off days per month
- 3 weeks of comprehensive training
- Opportunity to work in the banking industry
- Convenient location near public transport
- Shift allowances
- Annual leave
- EPF/SOCSO/PCB contributions
- Medical insurance
- Overtime pay

**Job Type**: Contract
Contract length: 6 months

Pay: RM2,600.00 - RM3,000.00 per month

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs

Expected Start Date: 02/03/2025

  • Call Centre Agent

    2 weeks ago

    Kuala Lumpur, Malaysia UM SPECIALIST CENTRE Full time

    **JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

  • Call Centre Agent

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia UTS Marketing Solutions Sdn Bhd Full time 30,000 - 60,000 per year

    IMMEDIATE HIRING FOR CALL CENTRE - OUTBOUND PROJECT – ROLE BASED IN KL BRANCH (MASJID JAMEK/ RAJA CHULAN)Launch your career with a dynamic Call Centre teamWe have a limited number of openings under BANK EMPLOYMENT Apply NowYou are also welcome to inform your friends about this opening and walk in for interview in a group.You will be in charge to:Execute...

  • Call Centre Agent, Japanese speaker

    4 days ago

    Kuala Lumpur Centre, Kuala Lumpur, Malaysia TRANSCOSMOS (MALAYSIA) SDN. BHD. Full time 8,000 - 9,000 per year

    As a Call Centre Agent, you will be the primary point of contact for the customers, ensuring they receive exceptional service and support. Your role will involve responding to customer inquiries across multiple channels, resolving issues and providing accurate information, all while maintaining a positive and professional demeanour.B.    Key...

  • Call Centre Agent

    2 days ago

    Kuala Lumpur, Malaysia Agensi Pekerjaan Career International FOS Sdn Bhd Full time

    **Call Centre Agents** - **Responsibilities**_ - Stay updated on our banking products and services to effectively recommend solutions that align with customers' financial goals. - Resolve customer concerns promptly and efficiently, ensuring satisfaction and fostering loyalty. - Maintain accurate records of customer interactions and transactions while...

  • Call Centre Agent

    4 days ago

    Kuala Lumpur, Malaysia INSTAPAY TECHNOLOGIES SDN. BHD Full time

    About your role: We are looking for a Customer Service/Call Centre Agent who will liaison between our company and its current and potential customers. The person will be responsible for providing product information to prospective customer and also help in solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every...

  • Admin Call Centre

    2 weeks ago

    Kuala Lumpur, Malaysia Xtend Services Sdn. Bhd. Full time

    **Responsibilities**: - Responsibilities - Coordinate with technician on the testing of alarm & CCTV system. - Supervise and monitor a team of call centre agent. - Act as the point of contact between the executives and internal/external clients- Handle requests and queries appropriately - Take dictation and accurately enter data - Develop and carry out an...

  • Call Centre Agent

    1 week ago

    Kuala Lumpur, Malaysia INSTAPAY TECHNOLOGIES SDN. BHD Full time

    About your role: We are looking for a Customer Service/Call Centre Agent who will liaison between our company and its current and potential customers. The person will be responsible for providing product information to prospective customer and also help in solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every...

  • Call Centre Agent

    2 days ago

    Kuala Lumpur, Malaysia INSTAPAY TECHNOLOGIES SDN. BHD Full time

    **About your role** We are looking for a Call Centre Agent who will liaison between our company and its current and potential customers. The person will be responsible for providing product information to prospective customer and also help in solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and...

  • Call Centre Instructor

    6 days ago

    Kuala Lumpur, Malaysia Persatuan Bagi Orang Orang Buta Malaysia Full time

    Duties & Responsibilities: Design, develop & deliver training programs for new & existing training trainees in call centre environment Develop instructional materials, including e-learning modules, job aids and cheat sheets Deliver training programs using a variety of methods, such as classroom instruction, webinars and on-the-job coaching Evaluate the...

  • Call Centre Agent

    2 weeks ago

    Kuala Lumpur, Malaysia Upscale Sdn Bhd Full time

    About Us: We are looking for enthusiastic and motivated individuals to join our telemarketing team. This is an excellent opportunity for fresh graduates to start their careers in a supportive and rewarding environment. Key Responsibilities: Outbound Calls: *Conduct outbound calls to potential customers using a provided list. *Introduce and explain the...