F&b Assistant

7 days ago

Kuala Lumpur, Malaysia Platinum Victory Facestyle Sdn. Bhd. Full time

Greets guests and presents them with the menu.
- Informs guests about the special items for the day and the changes in menu if any.
- Recommends food and beverages to the guest and also try to upsell.
- Takes food and beverage orders from the guest.
- Issue receipts, accept payments and return the correct change.
- Performs basic cleaning tasks as needed or directed by the supervisor.
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc., without egg etc.
- Communicates to the guest and provide assistance with their queries.
- Coordinates with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serves food and beverage to the guest as per the course of order.
- Be attentive to guests.
- Promptly respond to guest with any additional request.
- Remove cutleries, replenish utensils, refill glasses etc.
- Properly open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently..
- Must be familiar with basic cooking skills.
- Assist bus persons with stocking and maintaining the restaurant stock levels.
- Help to answer the telephone and perform financial transactions.
- Print closing report and pass the cash to the front office / accounts department.
- Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
- Close the shift on the POS terminal.

**Job Types**: Full-time, Fresh graduate

**Salary**: RM1,800.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- waiter / waitresses in a F&B outlet: 2 years (preferred)
- working experience in four or five stars hotel: 1 year (preferred)
- Food and Beverage: 3 years (preferred)

**Language**:

- Bahasa Malaysia (preferred)
- English (preferred)
- Chinese (preferred)

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