Mandarin Customert Service

Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social media platform. CSA responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities of this social media in order to provide customers’ satisfaction on high quality...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide - resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

**About Toll Group** **The opportunity** - Develop and maintain effective and professional customer relationships. - Support account management and transaction processing. - Provide product and technical support as it relates to customer transactions, customer feedback and other requests. - Liaise with internal and external customer / stakeholders to ensure...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

**Requirements** - Retail experience will be added advantage. - Fresh graduate are welcome to apply. **Responsibilities**: - Engage with potential customers to promote products and services. - Show potential customers the features and advantages of the product. - Offer precise and current details regarding our products, pricing, and promotions. -...

URGENT HIRING - CUSTOMER SERVICE SPECIALIST- MANDARIN SPEAKER FRESH GRADUATE WELCOME TO APPLY SIGN IN BONUS RM3,000 Job Title: Customer Service Specialist - Mandarin Speaker Location: Bayan Lepas, Pulau Pinang. Working hours: 24/7 rotational shift 5 working days Salary up to RM4,000 Language: Must be able to read,write and speak in English and...

**Permanent Role: 5 days per week rotational from Mon - Sun** Working Location: Bayan Baru Or George Town - 2 weeks training is not allowed to take leave._ **Job Requirement**: **~ SPM holders and above are welcome to apply** **~ Able to work on rotational shift basis.** ~ Able to view content that may be offensive/ deemed inappropriate. **~ Fluency in...

**Responsibilities** - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. - Conduct basic data analysis and deliver defined process report. - Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and...

Role Overview The Customer Service Executive will be responsible for managing customer enquiries across email, live chat, and phone channels while ensuring timely and accurate first-time resolution. This role supports regional telco, IT, and social media projects, requiring a service-focused mindset and strong communication skills. Key Responsibilities...