Customer Success Specialist

The Customer Success Specialist - Japanese Speaker is responsible for managing and enhancing the customer experience for Japanese-speaking clients. This role involves building strong relationships with customers, ensuring their satisfaction and success with the company's products or services, and addressing any issues or concerns they may have. The...

**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...

**Join Teleperformance Malaysia as a Customer Success Specialist - English Speaker!** **Location**: On-site in Penang, Malaysia English Market - Social Media Account Are you passionate about customer service and fluent in English? We're hiring **Customer Success Specialists** to support our English-speaking social media clients. If you’re a strong...

**Title**:Customer Success Specialist (CSS) - **Focus**:Video Hosting Platform - **Mandarin**: - **Location: Bayan Lepas, Penang** **Job Overview**: - Embody the client’s values, ensuring a positive, professional, and efficient customer experience. **Key Responsibilities**: - Process payments securely and maintain customer confidentiality. - Address...

Job Overview:We are hiring a Mandarin speaking Customer Success Specialist (CSS) on behalf of our client, a leading global e-commerce brand.In this role, you will support customers via inbound calls and emails, ensuring a smooth online shopping experience. You'll be part of a high-performing, multicultural support team that represents the client's values of...

OverviewJob Description:We are hiring a Marathi-speaking Customer Service Representative to join our team in Penang, Malaysia. In this role, you will be responsible for handling customer inquiries via email, live chat, and phone, delivering excellent service and support to ensure customer satisfaction.QualificationsBachelor's Degree is a...

**Responsibilities and Accountabilities** - Support customers to place online orders with the client - Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all time - Proactively support customers to mitigate the risk of damage to the client’s brand and...

Key Responsibilities:Support customers to place online orders with the clientProvide timely support to customers through available communication channels (inbound phone calls and email)Process payments and confidential client information and safeguards the customer's personal and financial payment data at all timesProactively support customers to mitigate...

Are you a people person with a passion for technology and a knack for numbers? Our innovative SaaS accounting software company is looking for an energetic and driven Customer Success Executive to join our dynamic team. We’re dedicated to helping small and medium-sized enterprises (SMEs) streamline their accounting processes, and we need your expertise to...

**Job Title**: Customer Success Specialist (CSS) **Location**: Penang **Employment Type**: 12 month contract (renewal contract) **About the Role**: **Key Responsibilities**: - Assist customers in placing online orders, resolving inquiries, and managing concerns with a professional attitude. - Ensure the confidentiality and security of customer payment and...