Customer Success Specialist

2 weeks ago

Bayan Lepas, Malaysia TELEPERFORMANCE MALAYSIA SDN. BHD. Full time

**Join Teleperformance Malaysia as a Customer Success Specialist - English Speaker**

**Location**: On-site in Penang, Malaysia

English Market - Social Media Account

Are you passionate about customer service and fluent in English? We're hiring **Customer Success Specialists** to support our English-speaking social media clients. If you’re a strong communicator and thrive in a fast-paced, people-focused environment, this could be your next big career move

**Role Requirements**:

- Legally eligible to work in Malaysia (valid IC required)
- **Fresh graduates** are encouraged to apply
- Minimum **SPM qualification**:

- **Immediate availability** is preferred
- Willing to work **on-site in Penang**:

- Comfortable with **rotating 24/7 shifts**, including weekends and public holidays

**Expected Salary**: RM2,800 - RM3,300 (based on experience)

Additional **night shift allowance** and **KPI incentives** may apply

**Why Join Teleperformance?**
- Be part of a **global leader in customer experience**:

- Enjoy **competitive salary** and a comprehensive **benefits package**:

- Access **clear career growth** and professional development opportunities
- Thrive in a **supportive and engaging workplace culture**

Know someone who might be a great fit? **Tag them or share this opportunity**

Pay: RM2,800.00 - RM3,200.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Bayan Lepas: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)

**Location**:

- Bayan Lepas (required)

Work Location: In person

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