Windows Edition Expert

Jalan Puteri 1/2, PUCHONG, MY, 47100
- INFORMATION TECHNOLOGY
- 11115
- GO_MY_Manager E1
- Wan Nur Elina SUHAIMI

**About AXA**

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.

**About the entity**

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities

**Job position pitch**

**About the job**

**Main missions**

The Windows Edition Expert will be part of the Windows Edition Product team, helping to integrate & deploy the Intune managed device, supporting AXA entities’ onboarding through profile setup & apps integration activities.

**(a) Main tasks**:

- L3 support activities (major incidents, technical issues faced by users)
- Bug analysis/fixes
- Feature development when necessary
- Contributing to product lifecycle management on local entity

**(b) Deliverables**:

- App packages/ configured through Intune/WIP/VPN setup
- Updating/resolving/closing SILVA incident tickets
- Reports (Security items, device count, apps/tools reports) through Intune/Log Analytics
- Documentation of all that will be implemented/configured

**Expected skills & experience**

We are looking for someone with the following experience and skills:
**Technical skills**:

- Writing skills for documentation purposes
- MDM approach through Autopilot/Intune
- Windows Devices management
- Windows Information Protection (WIP)

**Nice to have skills**:

- MS Endpoint DLP
- McAfee Cloud Proxy
- F5 PerApp VPN
- Knowledge of Agile/Scrum methodology

**What we offer**

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.