Call Centre Exec

1 week ago

Kuala Lumpur, Malaysia Billmount Sdn bhd Full time

Position: Call Centre Exec

Location: Bandar Seri Permaisuri (Near LRT Salak Selatan)

**Salary Range**:

- RM 1500 - 2800 (Depends on working experience in Recovery)
- Commission
- Attendance Incentive
- EPF + SOCSO + EIS

Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm)

**Job Descriptions**
- Responsible to call customers to collect/ remind the payment for overdue bills, loans, or other payments.
- To achieve individual and group targets in order to be entitled to Incentive Scheme
- Make a plan on how you collect the customer's debt (payment).
- Explain and clarify non-payment and other product services.
- Persuade, negotiate and work with customers to make workable repayment arrangements.
- Ensure the accounts are worked and followed up thoroughly and in a timely manner.

**Requirements**:

- Computer literate
- Possess good communication and negotiation skills in Bahasa Malaysia and/or English
- A result-oriented person who is able to work under pressure to achieve the target and earn commission
- Having experience in customer service, banking or related industry is an added advantage

If interested, please send your WhatsApp message to me at 0163895624 and I will arrange an interview for you

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM2,800.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Attendance bonus
- Commission pay

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Call Center: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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