Call Centre

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

Duties & Responsibilities: Design, develop & deliver training programs for new & existing training trainees in call centre environment Develop instructional materials, including e-learning modules, job aids and cheat sheets Deliver training programs using a variety of methods, such as classroom instruction, webinars and on-the-job coaching Evaluate the...

Job description - To make calls for financial and non-financial projects. - Manage projects and understand technical aspects of the call centre activities. - Set up appointments for our sales manager to meet with customer. - Build strong customer relationship. - Deliver professional, cost effective and quality sales to achieve the mission and objectives of...

IMMEDIATE HIRING FOR CALL CENTRE - OUTBOUND PROJECT – ROLE BASED IN KL BRANCH (MASJID JAMEK/ RAJA CHULAN)Launch your career with a dynamic Call Centre teamWe have a limited number of openings under BANK EMPLOYMENT Apply NowYou are also welcome to inform your friends about this opening and walk in for interview in a group.You will be in charge to:Execute...

CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

RESPONSIBILITIES: - Call Centre Officer/Recovery Officer: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking &...

Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1400 - 1800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible to call customers to...

**Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...

**Responsibilities**: - Responsibilities - Coordinate with technician on the testing of alarm & CCTV system. - Supervise and monitor a team of call centre agent. - Act as the point of contact between the executives and internal/external clients- Handle requests and queries appropriately - Take dictation and accurately enter data - Develop and carry out an...

Job Description **Responsibilities**: - Daily running & management of assigned campaign through the effective use of resources with responsibility for meeting KPI set for each campaign, as well as planning areas of improvement or development; - Liaises with clients and sponsors for which they provide the first response; - Coordinate & motivate call centre...