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Executive Call Centre/ Contact Centre

2 weeks ago

Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

**Job Highlights**:

- Close to LRT/MRT station
- Start ASAP

**Responsibilities**:

- To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
- To provide first call resolution in an effective and timely manner.
- To handle customer inquiries in an efficient, courteous and professional manner.
- Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.

**Job Requirement**:

- Bachelor's Degree/Diploma in any related discipline.
- Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
- Computer literate and proficient in Microsoft Office.
- Fluent in conversing in both English and Bahasa Melayu.
- Able to start immediately is an added advantage.
- A strong team player with good etiquette.