Outlet Captain

Shangri-La, Kuala Lumpur Be part of our Shangri-La family Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way...

**Responsibilities**: - Complete the outlet’s daily Supervisor’s Checklist. - Must know the requisition point and prepares the requisition form for food supplies and operating guest supplies for the approval of the Outlet Manager and/or Asst. Manager. - Check at the start and at the end of the shift that all service attendants complete their opening and...

**Responsibilities**: - Complete the outlet’s daily Supervisor’s Checklist. - Must know the requisition point and prepares the requisition form for food supplies and operating guest supplies for the approval of the Outlet Manager and/or Asst. Manager. - Check at the start and at the end of the shift that all service attendants complete their opening and...

**F&B Outlet Team Leader / Captain / Restaurant Manager** Job Scope & Responsibilities: - Greet and welcome customers in a friendly and professional manner. - Lead daily outlet operations and ensure smooth service flow. - Supervise, coach, and motivate the service crew. - Monitor customer service quality and ensure SOP compliance. - Handle opening and...

Area Manager RM4001 and above - Manage 11 to 20 outlets - Performs hands-on work and handle the administrative responsibilities - Engaging each store supervisor and Team Captain/Leader to drive all KPI’s - Controlling and monitor labor and cost of goods for each outlet - Train, mentor and coach Supervisors and Team Captain/Leader with their career...

Assist with the development of Standards & Procedures, in keeping with the hotel policies and procedures. - Ensure all the staff to carry out the task according to the S&P. - Complies with the hotel specific. The incumbent will initiate systems and procedures to meet and if possible exceed guest’s expectations - Assist with the management of outlet...

**Location** - Mid Valley Megamall, Kuala Lumpur **Qualification & Education Requirements** - Fresh graduate are welcome and training will be provided. - Pleasant personalities, self-discipline and commitment toward career development. - Willing to learn and accept guidance attitude. **Responsibilities**: - To assist in overall outlet operations,...

**Location** - Mayang Mall, Terengganu **Qualification & Education Requirements** - Fresh graduate are welcome and training will be provided. - Pleasant personalities, self-discipline and commitment toward career development. - Willing to learn and accept guidance attitude. **Responsibilities**: - To assist in overall outlet operations, inventory and...

**Location** - Mayang Mall, Terengganu **Qualification & Education Requirements** - High school diploma or equivalent; a degree in business management, hospitality, or a related field is preferred. - Proven experience as an Outlet Supervisor, Store Manager, or a similar role in the food and beverage industry. - Strong leadership and team management...

Key Responsibilities1. Service Operations & Guest ExperienceSupervise and coordinate floor operations during service hours for seamless guest service.Greet and seat guests courteously, ensuring a warm and professional welcome.Observe guests' needs attentively, anticipate requests, and handle any complaints or feedback promptly.Engage in suggestive selling to...