Customer Service Officer

**Customer Success Specialist - Fresh Grads Encouraged to Apply** You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received...

**Who are we looking for?** - Preferable with 2 year(s) of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply. - Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays as our customers need us. Shifts may include evening or early morning hours -...

Role Title : Customer Service Executive (ACCA Mandarin) - Work From Office mode - Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and E-hailing services) - Medical & Hospitalization entitlement - Training is provided - Fully vaccinated applicants only - Onboarding Date: December 2024 - Operation Hours :...

**Salary**: Up to RM4,000.00 per month **Benefits**: - Opportunities for promotion Schedule: - Day shift - Rotational shift **Education**: - Diploma/Advanced Diploma (preferred) **Experience**: - customer service in BPO: 1 year (required) **Language**: - Mandarin? Compulsory (required) - Chinese (required) Ability to Commute: - KL Sentral...

**Main duties/Responsibilities**: - Responds to inquiries from policy holders, providers and/or others for information and assistance. - Performs research to respond to inquiries and interprets policy provisions to determine most effective response. - Mails or routes claims forms and supporting documentation to various units for final processing. -...

Responsible for delivering exceptional customer service and ensuring outstanding experience for our customers across all touchpoints. - Providing exceptional customer service: You will be the primary point of contact for our customers, addressing their inquiries, complaints, and feedback. - Able to handle these interactions with empathy, patience, and...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including following project's documented call flows, work processes, data entry requirements, and complaint...

__ - Provide accurate info and resolve customer issues professionally. - Maintain strong product knowledge to support customer needs. - Collaborate with teams to improve processes and customer experience. - Demonstrate empathy and understanding when dealing with customers. - Assist with online/mobile banking and digital banking inquiries. - **Job...

Customer Service: Greeting customers, assisting with product inquiries, and providing a positive shopping experience. Sales Transactions: Processing payments, handling returns, and managing inventory. Store Maintenance: Keeping the store tidy, restocking shelves, and ensuring proper displays Whatazapp 0197552201 Aaron Rao Pay: RM2,000.00 - RM2,500.00 per...

**Responsibilities**: - Source new sales opportunities through inbound lead follow-up and outbound cold calls (leads are provided by the company) - Understand customer needs and requirements. - Close sales and achieve monthly/quarterly quotas. - Contribute to team effort by accomplishing related results as needed. - Build and funnel sales opportunities via...