Automotive Service Advisor

**Responsibilities**: - Deliver exceptional customer service to maintain and grow Body & Paint (B&P) services. - Evaluate vehicle damage and provide accurate repair estimates for insurance and cash customers. - Keep customers updated on costs and repair progress, offering clear explanations. - Handle post-repair follow-ups and negotiations with insurance...

_JOB DESCRIPTION_ - Achieve enhanced customer satisfaction through careful listening of customer's request, obtaining approval for additional jobs and provide detail explanation of job done and charges incurred. - Responsible for the effective participation on special service campaigns, fix-it-right program, follow-up, parts back orders and regular update on...

Provide optimum customer service to maintain and enhance existing Body & Paint services. - Appraise vehicle damage and issue accurate repair estimation for both Insurance and cash paying customers. - Provide clear cost estimates and keep customer informed of work progress. - Conduct service delivery to the customer by clear job explanation and associated...

Perform routine maintenance and general mechanical work on Toyota vehicles, in full compliance with the company’s Standard Operating Procedures (SOP). - Conduct basic auto care and maintenance tasks including oil changes, fluid level checks, tire rotation, brake pad replacement, wheel bearing and sensor replacement, and other related work. - Diagnose and...

Greet customers, schedule service appointments, and collect vehicle info. - Assist in explaining repair orders and getting approval for extra work. - Help estimate costs and track service progress. - Ensure vehicles are ready on time and perform basic quality checks. - Support special campaigns, follow-ups, and manage parts orders. - Maintain a professional...

Job DescriptionPerform routine maintenance and general mechanical work on Toyota vehicles, in full compliance with the company's Standard Operating Procedures (SOP).Conduct basic auto care and maintenance tasks including oil changes, fluid level checks, tire rotation, brake pad replacement, wheel bearing and sensor replacement, and other related...

Provide optimum customer service to maintain and enhance existing Body & Paint services. - Provide prompt inquiries involving motor claim procedures, repair costs, factory warranty etc - Appraise vehicle damage and issue accurate repair estimation for both Insurance and cash paying customers. - Provide clear cost estimates and keep customer informed of work...

**Responsibilities**: - Manage inventory control and storage activities for body panels, paint materials, consumables, and repair parts. - Plan and coordinate the ordering of parts based on body and paint repair schedules to ensure timely availability. - Perform weekly and monthly stock counts, including investigation and reconciliation of any inventory...

Job DescriptionWelcome and assist walk-in customers, identify their needs, and recommend suitable vehicles.Guide customers through the sales process, highlighting product features, comparisons, and upselling opportunities.Stay updated on automotive trends, new inventory, features, accessories, and technologies.Conduct vehicle demonstrations and arrange test...

ResponsibilitiesAssist the MCSO in managing the day-to-day operations and performance of the automotive service centre.Supervise, guide, and support subordinates in daily activities, including conducting briefings and regular meetings to share operational updates.Contribute to the development, implementation, and improvement of service standard operating...