Retail Sales Advisor

15 hours ago

Seri Kembangan, Malaysia Machines Sdn Bhd Full time

Machines, founded in 2006, has emerged as a prominent Apple Premium Reseller (APR) in Malaysia with a strong commitment to becoming the ultimate destination for Apple enthusiasts. With a burgeoning presence of 70 stores nationwide, we continue to expand our reach and influence in the market.

Our evolution extends beyond retail, as in 2007, we obtained the esteemed designation of an Apple Authorized Service Provider (ASP), further solidifying our dedication to the Apple ecosystem.

The Machines store concept is designed to provide a comprehensive experience for our valued customers. Our stores feature an extensive array of Apple-related accessories, alongside an impressive array of demo units, allowing customers to immerse themselves in the world of Apple technology.

Moreover, we take pride in offering the most extensive selection of Apple accessories in Malaysia.At Machines, we are driven by a passion for Apple products and a commitment to delivering the highest level of service and expertise to our customers. We remain dedicated to being the foremost choice for all things Apple in Malaysia.

Outlet located: AEON Taman Equine, Seri Kembangan, Selangor
- FYI, commission is team-based, so don't worry

Job Requirements:

- **Age**: Must be at least 22 years old or above. (Or is not planning to continue studies)
- **Experience**: Previous experience in the retail industry is preferred, demonstrating a solid understanding of customer service and sales dynamics.
- **Health**: Must be in good health to meet the physical demands of the role.
- **Eagerness to Learn**: A strong interest in technology, particularly Apple products, with a willingness to continuously learn and stay updated on new features and offerings.

The Job scope as Retail Sales Advisor at Machines Sdn Bhd includes:

- **Customer Engagement**: Greet and assist customers, understanding their needs and providing tailored product recommendations to enhance their shopping experience.
- **Product Knowledge**: Maintain up-to-date knowledge of products, services, and promotions to effectively communicate benefits and features to customers.
- **Sales Performance**: Meet and exceed sales targets through proactive selling techniques, upselling, and cross-selling products.
- **Store Maintenance**: Ensure the store is visually appealing and organized by restocking shelves, arranging displays, and maintaining cleanliness.
- **Customer Service**: Address customer inquiries, resolve issues, and handle returns or exchanges to ensure a positive shopping experience and foster customer loyalty.

Pay: From RM1,700.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Tips

Ability to commute/relocate:

- Seri Kembangan: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa Malaysia (preferred)
- English (preferred)

Expected Start Date: 02/01/2025

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