Service Advisor

2 days ago


Seri Kembangan, Selangor, Malaysia -1dce-479b-ace6-f91cdf2d99ca Full time 45,000 - 65,000 per year

About the role

Z1F Automotive is seeking a professional and customer-focused Service Advisor to join our team. If you enjoy working with customers, coordinating automotive services, and ensuring smooth workshop operations, this is the role for you.

Responsibilities

  • Greet and assist customers professionally, understanding their service needs
  • Schedule and coordinate vehicle servicing, repairs, and maintenance
  • Provide clear explanations of service recommendations and costs to customers
  • Liaise between customers and workshop technicians to ensure smooth operations
  • Monitor service progress and keep customers updated on timelines
  • Maintain accurate service records, reports, and documentation
  • Ensure high levels of customer satisfaction through excellent service

Requirements

  • Minimum SPM / O-Level or equivalent
  • Previous experience in automotive service advisory or customer service is preferred
  • Strong communication and interpersonal skills
  • Customer-oriented with a professional and friendly demeanor
  • Basic understanding of vehicle maintenance and automotive terminology
  • Able to work under pressure and manage multiple tasks
  • Proficient in Malay and English

Benefits

  • Competitive salary
  • EPF and SOCSO
  • Medical benefits
  • Annual leave and sick leave
  • Training and career development opportunities

About us

Z1F Automotive is a leading provider of automotive sales, service and repair solutions in Malaysia. With a reputation for excellence and a commitment to customer satisfaction, we are dedicated to helping our clients keep their vehicles running at their best. As a rapidly growing company, we offer exciting career opportunities for talented individuals who share our passion for the automotive industry.

If you are eager to join a dynamic team and contribute to the success of a thriving business, we encourage you to apply for this Service Advisor role at Z1F Automotive today.



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