Customer Care Specialist

3 days ago


Bandar Utama, Malaysia Canaan Communication & Technologies Sdn Bhd Full time

Immediate Hiring - **Banking Industry**

**Key Responsibilities**:

- Assist with orders, returns, and refunds
- Resolve issues promptly & professionally
- Provide accurate product & policy info
- Maintain records & follow up on cases
- Share feedback & support service improvements
- Collaborate with internal teams as needed

**Requirements**:

- Customer service experience (in banking industry)
- Good communication & problem-solving skills
- Fluent in English; other languages a bonus
- Diploma or higher

**Perks**:

- Health coverage
- Career growth & training
- Supportive team environment

**Details**:

- Rotational Shift Basis
- Office-based (Bandar Utama Petaling Jaya)
- Must start immediately

**Job Types**: Full-time, Permanent, Contract

Pay: RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

Pay: Up to RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Performance bonus

Application Question(s):

- Do you have banking experience ?

**Language**:

- Mandarin (preferred)

Work Location: In person



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