Application Management Advisor

1 week ago


Kuala Lumpur, Malaysia NTT DATA Full time

**Req ID**: 327685

We are currently seeking a Application Management Advisor to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

**Roles/Responsibilities**
- Responsible to provide operational support and ensure SLA of system availability, online and batch deliverables.
- Support diverse jurisdictions comprising of SG, MY, CN, International
- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
- Respond on time to the queries raised by various business units.
- Provide timely updates regarding production status and progress of issue resolution.
- Perform impact analysis of enhancements/projects that will impact supported systems.
- Participate in Disaster Recovery and Business Continuity exercises.
- Have a quality mind-set with prevention attitude to attain zero defects.
- Able to support SIT/UAT/PROD/DR deployment, with DevOps Able to support relevant software/platform/database upgrade for the systems.

**Skillset**
- Technical knowledge on Pitney Bowes products like EngageOne, Designer, Vault, E-messaging, Sagent
- Technically competent in IIS, WebLogic, Java J2EE
- Last 3 years of relevant experience in banking/financial services industry
- Demonstrable analytical skills with deep knowledge of Precisely (product/tool) in a Production Support Environment.
- Strong SQL, IIS, Windows Java and Websphere
- Incident, problem, and service Outage management experience is Plus.
- Good Communication and Articulation Skills
- Able to work stand alone in recovery and flexible timing.

Work Location: Cyberjaya, Malaysia

**About NTT DATA



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