Customer Relationship Associate

1 week ago

Mid Valley City, Malaysia WSPACE (M) Sdn Bhd Full time

Be the first and last point of contact for the property.
- Cover the front desk during business hours.
- Greet and check-in member guests.
- Manage member's check-ins and check-outs.
- Prepare and distribute promotional materials to guests/potential members.
- Be active on the member network.
- Solve member-related issues to ensure a cohesive community.
- Assist with set-up and breakdown of events, including ordering food and beverages.
- Prepare newsletter.
- Make posters for events.
- Assist with move-ins and move-outs; prepare and distribute member welcome pack.
- Assist with building operations and maintenance to ensure the highest level of member experience.
- Ensuring the centre is clean and well kept.
- Ordering consumables.
- Submit building receipts to the Community Lead or Community Manager for expense reports.
- Mail and Package responsibilities as needed.
- Identify issues for escalation to the Community Lead and Community Manager in order to document accordingly.
- Organize community events and ensure the smooth successful coordination of events.
- Able to travel or relocate to another centre when required to
- Other ad hoc duties and administrative tasks assigned by superior and management

**Job Types**: Full-time, Permanent, Fresh graduate

**Benefits**:

- Dental insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Mid Valley City: Reliably commute or planning to relocate before starting work (preferred)

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