Operation Executive
4 days ago
**Job Summary**:
**Key Responsibilities**:
- Oversee daily cleaning operations, ensuring compliance with company standards and policies.
- Monitor and maintain quality control measures across all services.
- Coordinate and schedule cleaning staff and resources to meet client needs.
- Provide training and support to staff to enhance their skills and performance.
- Build and maintain strong relationships with clients, addressing concerns and feedback promptly.
- Conduct regular site visits to ensure service quality and client satisfaction.
- Identify opportunities for operational improvements and implement best practices.
- Analyze operational data and metrics to drive decision-making.
- Ensure adherence to health and safety regulations in all operations.
- Conduct regular safety audits and training sessions.
- Prepare reports on operational performance, including staff productivity and service quality.
- Present findings and recommendations to management.
**Qualifications**:
- Diploma/Degree in Business Administration, Operations Management, or a related field.
- Proven experience as an Operation Executive or similar role, preferably in the cleaning industry.
- Strong understanding of cleaning processes and equipment.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Proficient in Microsoft Office Suite and operational management software.
Pay: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Opportunities for promotion
- Parental leave
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Performance bonus
Expected Start Date: 10/31/2024
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