Ecommerce Executive

**Ecommerce Executive / Live Streaming Lead**

About Enviably Me:
Enviably Me was set up in 2009 with the purpose of creating a business that is not only commercially viable, but also one that makes a positive and sustainable impact to the social and physical communities it operates in.

Since its inception, the company has grown to become a leading retailer and distributor of premium international fashion footwear brands like Melissa, the original Brazilian jelly shoes brand and also popular footwear brands like Ipanema, Zaxy & Rider.

We are looking for a passionate and dynamic individual to join our fast-growing live streaming business across multiple brands, platforms and countries. This role is perfect for someone with a passion for live commerce, content creation and customer engagement, and who is ready to make a significant impact on our digital business.

**Key Responsibilities**:

- Conduct Live Streaming on Multiple Platforms**
- **Manage Affiliates and Live Streaming Agencies**:

- Ensure affiliates and agencies have up-to-date stock information and identify products that could sell better.
- Collaborate with agencies to align live strategies and ensure smooth execution of campaigns.
- **Build the Company’s Live Streaming Business**:

- Grow viewership and engagement by leveraging live stream performance data for continuous improvement.
- Being updated with latest fashion social media and live streaming trends, technologies and strategies to continually innovate and stay ahead of the game.
- Influence and suggest optimal product mixes for live streams, including pricing, promotions, and assortments.
- **Create New Video Content**:

- Plan, produce, Plan, produce, and host engaging live video content, ensuring consistency with the brand's voice and product messaging.
- Collaborate with the marketing team to create fresh content ideas for live streams and marketing video content across platforms.
- **Use ERP Systems (Odoo / Netsuite)**:

- Familiarity with ERP systems like Odoo or NetSuite to track and manage stock availability for live stream events.
- **Respond to Customer Service Requests**
- Coordinate with the customer service team to resolve post-live stream customer

**Qualifications**:

- Proven experience in live streaming, content creation, or video production across platforms like **TikTok, Shopee, and Facebook**.
- Strong communication and presentation skills
- Experience in managing affiliate relationships and coordinating with live streaming agencies is preferred.
- Strong customer service skills, with the ability to respond to inquiries and resolve issues on social media.
- Strategic and results-driven approach to boosting live sales.
- Quick thinking and strong problem-solving skills
- Excellent organizational and multitasking skills.
- Data analytical skills
- Familiarity with live streaming tools and video editing software is a plus.

**Location**:

- KL Office/ Flexible

**Schedule**:

- Flexible
- Required to work on weekends, with replacement offdays

**Salary & Benefits**:

- Highly competitive basic salary and motivating sales incentives
- Comprehensive employee benefits including outpatient/dental allowances
- Yearend performance bonus
- Product benefit program. E.g. Complimentary Products & Staff Purchases.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Flexible schedule
- Professional development

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Commission pay
- Performance bonus

**Experience**:

- eCommerce & Live Streaming: 2 years (preferred)

**Location**:

- Kuala Lumpur (preferred)