Ecommerce Operations Manager

2 days ago

Kuala Lumpur, Malaysia Veenii Global Sdn Bhd Full time

_**Operation Management**_
- The eCommerce Operations Manager is responsible for managing and overseeing a diverse portfolio of cross-functional operational initiatives.
- This is a multidisciplinary role, where the primary purpose is to ensure the efficient and effective day-to-day operational management across all eCommerce offers and processes.
- This role will engage with, and support, several departments including Order Fulfilment, Stores, Delivery, Customer Care, IT & Financial Services.
- This position will work with internal and external partners to address issues and concerns and continually look for ways to improve the processes and systems.
- This position will also work with management to develop strategy and long-term planning for the eCommerce operations team.
- Provide feedback to IT team for continuous improvements of the system
- **Others**_
- Demonstrated ability to work in a fast-paced, “self-starter” environment.
- Team player with a positive ‘can-do’ attitude.
- Energetic and enthusiastic - has a sense of urgency.
- Ability to multi-task and meet simultaneous tight deadlines.
- Has the ability to thrive in a challenging environment where priorities often change.
- Passionate about the customer and all elements of the customer experience.
- Flexibility to manage a business that can operate 24/7/365
- A desire to continually learn, improve and go the extra mile
- An attitude of accountability and excellence.
- Other responsibilities that may arise in the course if executing the role
- **Reporting**_
- Reports direct to CEO / MD
- Prepare weekly and monthly team reports

**_Requirements_**
- **5 + years of relevant work experience; within a similar eCommerce role**:

- Management experience in operations, preferable in Grocery retail, including positions of leadership.
- 1- 3 years of experience in working with or **developing eCommerce operations systems.**:

- 1 -3 years experience **working across eCommerce project launches** and **managing project roll-outs**:

- Excellent communication and interpersonal skill
- Excellent English and Malay communication and Written skills
- Able to work under pressure and on tight KPIs

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

**Salary**: RM6,000.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- E-commerce: 5 years (preferred)
- Management: 5 years (preferred)

  • Ecommerce Manager

    2 weeks ago

    Kuala Lumpur, Malaysia DKSH Full time

    **Location**:Kuala Lumpur, MY, MY**Global Business Unit**:TEC**Job Function**:Digital**Requisition Number**:162297**Description**: **Job Summary** - As a Ecommerce Manager, Business Unit Technology, you are responsible for managing our eCommerce presence across the region. Your goal is to drive digital sales (transactions) by managing the assortment, pricing...

  • Commercial Manager

    2 days ago

    Kuala Lumpur, Malaysia AXIATA DIGITAL & ANALYTICS Full time

    What you will do? - Be part of the local and regional teams led by experienced e-Commerce management with over 15 years experience in eCommerce and retailing - Coordination of in house functions to optimize e-store operations including; Content, Assortment, Ratings & Reviews, Search, Pricing, Live chat, Customer Service and Livestreaming - Managing...

  • Ecommerce Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Commerceplus Full time 80,000 - 120,000 per year

    Company DescriptionCommerceplus helps brands and businesses create, optimize and scale across new revenue channels to succeed in the digital space. We are a certified enabler and partner for Shopee, Lazada, TikTok Shop and Shopify. With a buyer-first approach, Commerceplus executes fast iterations to build Ecommerce operations that delight users and align...

  • Key Account Manager

    2 days ago

    Kuala Lumpur, Malaysia Intrepid Group Full time

    **About Intrepid** We are supported by Ascential, a global leader in information, analytics and eCommerce optimization. Together with Ascential, Intrepid is growing rapidly, with many exciting opportunities to work with leading brands and ecommerce platforms across multiple categories. By joining us, you’ll get to experience what it takes to drive a...

  • Ecommerce Operations Project Coordinator

    4 days ago

    Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia PRISM+ Full time 40,000 - 60,000 per year

    We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs.This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The...

  • Ecommerce Manager

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Valiram Full time 60,000 - 120,000 per year

    About ValiramValiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.Operating more than 500 stores, a number...

  • Ecommerce Operations Project Coordinator

    4 days ago

    Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia PRISM+ Full time 30,000 - 70,000 per year

    We are seeking a passionate Ecommerce Operations Project Coordinator who will be connecting difference marketing functions to successfully execute ecommerce campaigns and other ecommerce operational needs. This driven person will also need to manage relationship with Lazada and Shopee to learn about the latest tools and updates from the platforms. The...

  • Ecommerce Executive

    6 days ago

    Kuala Lumpur, Malaysia PLANET GROUP (M) SDN BHD Full time

    **Objectives**: To enhance company’s online visibility and revenue expansion through intelligent and result-driven ecommerce initiatives. This role comprises the strategic orchestration of online marketing channels in order to maximize the company’s digital footprint, with the goal of creating a seamless and prudent digital framework for our online...

  • Ecommerce Executive

    2 weeks ago

    Kuala Lumpur, Malaysia OATSIDE Full time

    OATSIDE is a full-stack plant milk startup based in Singapore. Our mission is to provide a healthy and sustainable oat milk that is incredibly delicious. We are committed to delivering high-quality oat milk from our state-of-the-art facility, ensuring a sustainably sourced and unadulterated process from oat to milk. As an E-commerce Executive at OATSIDE,...

  • Key Account Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Hyppies Full time

    **Responsibilities**: **What you will be doing**: - Grow account revenue and company branding - Build strong relationships with your account and platform counterparts - Deliver expert recommendations on the best strategy/promotions/growth levers - Develop promotion plans and activation calendars - Align with internal stakeholders to drive account performance...