Key Account Manager

2 weeks ago

Kuala Lumpur, Malaysia Intrepid Group Full time

**About Intrepid**

We are supported by Ascential, a global leader in information, analytics and eCommerce optimization. Together with Ascential, Intrepid is growing rapidly, with many exciting opportunities to work with leading brands and ecommerce platforms across multiple categories. By joining us, you’ll get to experience what it takes to drive a successful ecommerce business end to end.

**The role**:
As a **Key Account Manager**, you will be part of our Key Account Management team. Working closely with Head of KAM, you will support him/her in managing their portfolio of brands, and in successful execution and roll-out of business performance improvement plans. You will assist with the day-to-day activities related to store management on marketplaces/platforms including Lazada and Shopee.

**Responsibilities**:

- Grow account revenue and company branding
- Build strong relationships with your account and platform counterparts
- Deliver expert recommendations on the best strategy/promotions/growth levers
- Develop promotion plans and activation calendars
- Align with internal stakeholders to drive account performance (Content, Operations, Chat)
- Ensure all account / store KPIs are met Collaborate on on boarding and growth plans for new accou

**Who we look for - the ideal profile**:

- University degree
- Minimum 2 years of relevant work experience in Ecommerce, ideally with a platform (Lazada / Shopee), with another enabler, or with a brand or distributor
- Commercial performance-driven mindset, flexible & collaborative attitude, looking to make an impact and thriving in a fast-paced start-up environment
- Strong interpersonal, relationship and communication, listening and negotiation skills
- Experience in Fashion or Beauty category will be added advantage.
- Experience in creating promotion calendars and monthly activation plans
- Experience in managing and growing stores on one or more ecommerce marketplaces
- Experience in developing digital / ecommerce campaign plans is a plus
- Analytical skills to analyse data and make performance improvement suggestions
- Project management experience
- Good excel and powerpoint skills

**What we offer**
- Competitive salary package, performance-based
- Key external facing position in a fast-growing international ecommerce company that has strong momentum and strong competitive differentiators (team, technology, regional footprint), this role offers an exciting growth journey and opportunity to co-create our success story.
- You will work with leading brands across different categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian ecommerce ecosystem.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, soft skills and leadership training).
- English speaking environment, open, collaborative and fun culture, and a nice & centrally located office

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