Personal Shopper Coordinator
2 weeks ago
Job description
**Responsibilities**:
Responsible to attend to all inquiry via wa/call
Recommend merchandise / Services
Responsible to ensure all payment are done
Responsible to pick and pack sold merchandise
Responsible for suggest,promote & selling store items
Responsible to offer services to customer in our database.
Responsible for upload photos and promotion for customers.
Responsible to record down all the sales activity.
Reconcile all picked up merchandise with floor HOD to match paid list.
Responsible to follow up on delivery and pick up order by customer.
Responsible to ensure all daily enquiries closed and respond in timely manner.
**Requirements**:
Malaysian Citizen, 18 years old and above, Fully vaccinated.
Minimum SPM with proficiency in Bahasa Malaysia and English.
No working experience needed as training will be provided.
Able to work on retail shift hours, weekends & public holidays.
Must be discipline and committed.
Able to start immediately
Applicants must be willing to work in Central Plaza i-City, Shah Alam
SOGO is a leading retailer in Kuala Lumpur, Malaysia with over 700,000 square feet filled with the latest fashion trends, home convenience wares, hottest sales and promotions throughout the year.
We also have Cosmetics & Fragrances, Fashion Clothes, Home Furnishing, Children & Infant Wear, Electronics & Gadgets, Fast Food & Restaurants all under one roof
Each day at SOGO we begin and end our day with our customers in mind. Making our customer's shopping experience an enjoyable one is our commitment to our valued customers.
So if you have a pleasant smile, a passion for service and is excited to delight others, we want you to join our SOGO Family.
**Awards & Recognition**:
- Malaysia Retailers Association - Overall Best Supermarket 2010/2011.
- Malaysia Retailers Association - Overall Best Supermarket 2011/2012.
- Malaysia Social Media Week 2014 - Social Media Excellence Award (Best Retail Chain Sector).
- The Brand Laureate Special Edition World Awards 2015 by the Asia Pacific Brands Foundation - Brand Excellence in Retail Department Store.
- The Walt Disney Company (Southeast Asia) - Best Retail Execution of the Year 2015.
- The Brand Laureate Awards - Asia Pacific Entrepreneurship Awards (APEA).
- Fair Price Shop Award 2016.
- Malaysia Social Media Week 2016 - Social Media Excellence Award (Corporate Social Responsibility).
- 2019 Certificate of Excellence - Tripadvisor (For the consistent achievement of high ratings from travellers).
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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